Dispute Resolution & Mediation for the Hospitality Sector

Resolving hospitality disputes with precision, discretion, and commercial intelligence.

Disputes in the hospitality industry are uniquely complex β€” they involve high-value agreements, ongoing operational relationships, brand reputation concerns, and often cross-border jurisdictional issues. Mohamed Darwish is an IMI-certified mediator and author of 'The Art of Mediation: The Key to Resolving Disputes in the Hospitality Industry,' bringing unmatched expertise to hospitality dispute resolution. We prioritize solutions that protect commercial relationships while securing our clients' interests.

Our Services

What We Cover

Hospitality Dispute Resolution

Expert advisory on disputes arising from HMAs, franchise agreements, operator performance, brand standards violations, and guest liability matters.

Arbitration Strategy

Developing and executing arbitration strategies before leading arbitral institutions including DIAC, ADCCAC, and ICC for hospitality-related disputes.

Pre-Litigation Advisory

Strategic assessment of dispute positions, risk analysis, and settlement strategy development to resolve matters before formal proceedings.

IMI-Certified Mediation

Professional mediation services certified by the International Mediation Institute, specializing in hospitality and commercial disputes.

Operator-Owner Disputes

Resolution of disputes between hotel owners and operators regarding performance tests, budgets, capital expenditure, and management conduct.

Construction & Development Disputes

Advisory on disputes arising from hospitality construction projects, including delay claims, defects, and contractor performance.

Our Approach

Strategic Advisory

1

Early Assessment

Thorough commercial and legal analysis at the earliest stage to identify risks, quantify exposure, and develop a clear resolution strategy.

2

Relationship-Focused Resolution

In hospitality, today's adversary may be tomorrow's partner. Our approach seeks to resolve disputes while preserving valuable commercial relationships.

3

Mediation First

As an IMI-certified mediator, Mohamed Darwish advocates for mediation as a first resort, offering faster, cheaper, and more confidential resolution.

4

Decisive Litigation When Needed

When negotiation and mediation are not viable, we pursue aggressive, well-prepared litigation and arbitration strategies.

Experience

Representative Matters

Mediation

Owner-Operator Dispute β€” Luxury Hotel

Successfully mediated a multi-million dollar dispute between a hotel owner and international operator regarding performance test failures and management conduct.

Arbitration

Franchise Fee Dispute β€” Regional Chain

Represented a hotel owner in arbitration proceedings regarding disputed franchise fees and brand standards obligations.

Pre-Litigation

Development Delay Claim β€” Resort Project

Negotiated a commercial settlement in a development delay dispute, securing compensation for the hotel owner without formal proceedings.

Cross-Border

International Operator Dispute β€” GCC

Managed a complex cross-border dispute between a GCC-based owner and international operator involving multiple jurisdictions and governing laws.

Ready to Discuss Your Project?

Our team is ready to bring both legal precision and commercial understanding to your next venture.

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FAQ

Dispute Resolution & Mediation β€” Common Questions